Better-designed buildings make people’s lives easier

Tomasz Sztuk of Sztuk Architecture explains why focus on long-term sustainability, efficiency and good detailing pays off

Better-designed buildings make people’s lives easierTomasz Sztuk is owner of Sztuk Architecture. Tell me about you and your company. Sztuk: I’ve been practising architecture in Canada since 1991. Before starting my own firm, Sztuk Architecture Inc., in 2013, I worked in Calgary in capacities ranging from junior architect, to director of design, to principal. In addition to running my own…

Putting smartphones back into working order for Canadians

Tim McGuire of Mobile Klinik is building a national service network to meet the needs of all smartphone users

Putting smartphones back into working order for CanadiansTim McGuire is chief executive officer of Mobile Klinik. What is Mobile Klinik and what does it do? McGuire: Mobile Klinik is Canada’s largest and fastest-growing retail network of while-you-wait smartphone and tablet repair, care, sales and services stores. As Canada’s only national Samsung and LG-authorizd in- and out-of-warranty repair retailer, Mobile Klinik offers no-appointment-needed,…

Breaking the tech glass ceiling in the workplace

Massimo Canonico talks about the findings of a Docebo report that shows key disparities in skills training

Breaking the tech glass ceiling in the workplaceMassimo Canonico is director of solutions engineering at Docebo. He spoke about a poll commissioned by Docebo, a provider of AI-based learning platforms, titled 2019 Tech Skills Report. What are the key findings from the poll? Canonico: The first thing we noticed when we reviewed the data from our survey was that the approach to…

Improving the lives of seniors – and their families

Robyn Pearson of A Friend Indeed talks about how her service fills a vital gap for multi-generational families

Improving the lives of seniors – and their familiesRobyn Pearson is owner of A Friend Indeed. What is A Friend Indeed and what does it do? Pearson: A Friend Indeed is an invaluable resource to the family caregiver that specializes in uplifting the social and emotional quality of life for their elderly loved one through activities and outings. Too often the bulk of…

Insurance customers demand real-time services, customization

Susan Johnston of Accenture Canada talks about delivering hyper-personalized, on-demand services

Insurance customers demand real-time services, customizationSusan Johnston is managing director of financial services at Accenture Canada. What were the key findings of the recent report Technology Vision for Insurance 2019? Johnston: Our latest Technology Vision for Insurance 2019 report found that insurance companies are now focused on how they can shape the world around people and select the right moments…

How the insurance industry can embrace the digital age

Tom Super of J.D. Power talks about the company's surprising findings about the insurance industry

How the insurance industry can embrace the digital ageTom Super is vice-president of property and casualty insurance intelligence at J.D. Power. Are insurance companies meeting customer expectations for digital self-service tools, customer service channels and omni-channel integration? Super: Insurance companies are fairly strong when it comes to customer service channels. Insurance has always been a very service heavy business and the lessons learned…

The power of bricks and mortar in a disruptive world

Eileen Halpin-Tarrant of Oberfeld Snowcap Realty talks about the bright future that innovative retailers are bringing to the marketplace

The power of bricks and mortar in a disruptive worldEileen Halpin-Tarrant is president of client services, broker of record (Ontario), and managing broker (British Columbia) with Oberfeld Snowcap Realty, Brokerage. What is Oberfeld Snowcap and what does it do? Halpin-Tarrant: Oberfeld Snowcap is a national real estate advisory firm focusing primarily on retail real estate and tenant representation across Canada. Our core asset and…

Helping the world run better

Dominika Warchol Hann of SAP Canada on the value of diversity, innovation and creating workforce recognition

Helping the world run betterDominika Warchol Hann is principal of value advisory at SAP Canada. What is SAP Canada and what does it do? Warchol Hann: SAP is the global market leader in enterprise application software, helping companies of all sizes and in all industries run at their best. In Canada, SAP serves more than 16,900 businesses in 25…

Why brand awareness is a key part of complex marketing

Lisa Shepherd of The Mezzanine Group talks about the shifting awareness of the need for broader marketing tactics

Why brand awareness is a key part of complex marketingLisa Shepherd is founder of The Mezzanine Group. How are mid-market companies changing their view on the role of marketing and its impact on business? Shepherd: Companies are changing their views on exclusively focusing on lead generation as the sole outcome for all marketing activities. Historically, companies primarily saw the marketing function as distributing promotional…

Reimagining how Indigenous business creates value

Trent Fequet talks about how Steel River Group has evolved and grown in just two short years, despite tough economic conditions

Reimagining how Indigenous business creates valueTrent Fequet is president and CEO of Steel River Group. What’s Steel River Group and what does it do? What’s its history? Fequet: Steel River Group is a privately-held and Indigenous-owned-and-operated company. Born out of the deep belief that we need to reimagine how an Indigenous business can create and contribute value to their community,…

How to protect your company against fraud

Former RCMP investigator Greg Draper, now with MNP LLP, talks about who is most likely to commit fraud and what they target

How to protect your company against fraudGreg Draper is a former RCMP investigator and current vice-president of Valuations, Forensics and Litigation Support at MNP LLP. Who poses the greatest threat – and why – for fraud? Draper: The simple answer is: the person we least expect. You’d never hire someone if we thought they’d defraud the organization. Most of us go…

How the mobile phone industry meets – or fails – customer expectations

Adrian Chung of J.D. Power talks about the results of the company’s latest wireless survey and why trust is such a huge component

How the mobile phone industry meets – or fails – customer expectationsAdrian Chung, director of the technology, media and telecom practice at J.D. Power in Canada. What are the key results and findings you can take from a recent wireless experience survey you did? Chung: In this year’s edition of the J.D. Power Wireless Purchase Experience study, we saw a decline in overall satisfaction of six…

Ken LeBlanc is on a mission to create clarity around real estate

The CEO of PropertyGuys.com talks about why the status quo no longer serves consumers and what his company is doing about it

Ken LeBlanc is on a mission to create clarity around real estateKen LeBlanc is CEO and founder of PropertyGuys.com. Tell me about PropertyGuys.com. What it is and what it does? LeBlanc: At PropertyGuys.com, we put the customer back in the driver’s seat so they can take control of their real estate experience. Our private sale approach allows sellers to remain securely at the centre of their…

What sports, e-sports and entertainment fans are looking for

Trevor Doerksen of ePlay Digital is opening doors around the world for interactive gaming

What sports, e-sports and entertainment fans are looking forTrevor Doerksen is CEO of ePlay Digital. What is ePlay Digital and what does it do? Doerksen: ePlay is one of Calgary’s growing number of game publishers. We have created a celebrity-filled, Pokemon Go style game platform for sports, e-sports, and entertainment. We will soon launch the first location-based title from the augmented reality mobile…

Introducing Canadian drilling standards to the world

Robin Breitkreuz and Rainmaker Energy Services Corp. have established a strong international reputation

Introducing Canadian drilling standards to the worldRobin Breitkreuz is president at Rainmaker Energy Services Corp. What is Rainmaker and what does it do? Breitkreuz: Rainmaker Energy Services is an oil, gas and water development project management firm based out of Calgary. We supply engineering expertise and personnel, focusing on international locations. It was always my goal to work in the international…

Big dreams come with tiny homes

Brian Hawkins of The Tiny House Movement talks about the significant advantages in store for people who downsize

Big dreams come with tiny homesBrian Hawkins is owner of The Tiny House Movement. What is the Tiny House Movement? Hawkins: The Tiny House Movement has been around for more than a decade, but it's really taken hold the last three years. It's become much more mainstream with the help of TV shows on HGTV, Netflix and the DIY network.…

Pieridae Energy ramps up LNG project on East Coast

CEO Alfred Sorensen talks about moving the Canadian industry from its infancy and servicing a growing international market

Pieridae Energy ramps up LNG project on East CoastAlfred Sorensen is CEO of Pieridae Energy. What is Pieridae Energy and what does it do? Sorensen: Pieridae Energy is Canada’s only fully-integrated LNG company. We are looking to build the US$8 billion, 10-million-tonne-per-year Goldboro LNG liquefaction facility off the East Coast near Halifax to supply much-needed natural gas to Europe. In a nutshell, our…

Want to write a book and get published? Here’s what you need to know

Terry Whalin of Morgan James Publishing explains why the author is so important to the marketing process and why e-commerce alone won't get the job done

Want to write a book and get published? Here’s what you need to knowTerry Whalin is acquisitions editor at Morgan James Publishing. Tell me what you do with Morgan James Publishing? Whalin: For over six years, I've worked as an acquisitions editor at Morgan James Publishing. An acquisitions editor is the first person to see the submission and evaluate whether it’s appropriate for the company. We receive over…

Taking the guesswork out of exercise

Hifa Maleki of Orangetheory Fitness talks about why gyms make sense for many people

Taking the guesswork out of exerciseHifa Maleki is vice-president of franchise development and operations at OTF (Orangetheory Fitness) Canada Inc. What is Orangetheory Fitness and what makes it different from other fitness centres in Canada? Maleki: Orangetheory Fitness is a group workout broken into intervals of cardiovascular and strength training. Backed by the science of excess post-exercise oxygen consumption or…

Tackling ovarian cancer head-on

Margot Micallef talks about the The Lady Ball Gala, and what we can all do to support women and battle ovarian cancer

Tackling ovarian cancer head-onMargot Micallef is CEO of Oliver Capital Partners and Gabriella's Kitchen. What does it mean to you being the honorary chair of The Lady Ball Gala coming up? Micallef: I am honoured to be involved in this year’s Lady Ball Gala benefiting Ovarian Cancer Canada. I have yet to meet someone who has not been…

Bringing sleep, and precious peace, to parents and children

Shan Roth of Jammy Time Sleep Solutions talks about helping parents feel confident and on top of their game

Bringing sleep, and precious peace, to parents and childrenShan Roth is a local pediatric sleep expert and founder of Jammy Time Sleep Solutions. What is Jammy Time Sleep Solutions? Roth: Jammy Time Sleep Solutions is a paediatric sleep consultancy – basically, I help parents teach their children how to sleep through the night and take long naps during the day. Many parents think…

The modern PR movement depends on influencer marketing

Rachel David of Hashtag Communications talks about how the marketing industry has evolved

The modern PR movement depends on influencer marketingRachel David is founder and CEO of Hashtag Communications. What is Hashtag Communications and what do you do? David: We are like a modern-day PR company. Companies like Google, Manulife, Best Buy, Sony, Bell, Huawei, you name it, they corporate brand and they call us. We act like an in-house consultancy for these brands and…

The three steps to get in better financial shape

Kelley Keehn of FP Canada talks about why we need to get involved in our financial health as much as we do our physical health

The three steps to get in better financial shapeKelley Keehn is a personal finance educator and FP Canada consumer advocate. Tell me about your background and what you do now? Keehn: I was in the financial industry for over a decade. During that time, I found that whether you have a billion in the bank or a million in the hole, everyone has money…

Malika Rajani puts the accent on high style and quality

Leather and outerwear designer is making an impact internationally with her edgy creations

Malika Rajani puts the accent on high style and qualityMalika Rajani is founder and creative director of Malika Rajani - Leather and Outerwear. Tell me about your business and what you do? Rajani: I’m an independent Canadian fashion designer. I started my namesake outerwear line after graduating from Parsons School of Design in New York City. I specialize in leather and wool and cashmere…

Helping small business owners plan their exit

Elizabeth MacRae of Commercial Ventures talks about helping owners plan, prepare and execute the sale of their business

Helping small business owners plan their exitElizabeth MacRae is president of Commercial Ventures. What is Commercial Ventures and what do you do? MacRae: We are a boutique consulting firm, with a holistic model, devoted to helping small business owners plan, prepare and execute a sale of their business. How prepared are most business owners to exit their businesses in the future?…

The best investment in business is professional development

Stan Peake of InSite Performance Coaching talks about how leaders can ensure success, but it takes work and key values

The best investment in business is professional developmentStan Peake is founder and executive coach with InSite Performance Coaching. Tell me about your company and what you do? Peake: At InSite Performance Coaching, we help driven, values-based leaders get unstuck and create their legacies. We do this through a systematic process of diagnosing challenges, exploring opportunities, and setting rigour to strategy and measurement…

Where the music industry congregates online

Shawn Wilson talks about how Muzooka works for more than 1.5 million artists and the industry built around them

Where the music industry congregates onlineShawn Wilson is CEO of Muzooka. What is Muzooka? Wilson: Muzooka is where musical artists and their teams manage their media assets across multiple platforms from one central hub. Update your photos, bio, social media and video links on Muzooka, and we distribute those to our many industry partners, who always need access to the…

Kidoodle offers safe alternatives for family viewing

President Neil Gruninger wants to create a YouTube alternative for families, content producers and family brands

Kidoodle offers safe alternatives for family viewingNeil Gruninger is president and chief product officer of Kidoodle TV. What is Kidoodle TV? Gruninger: Kidoodle.TV is a Safe Streaming video service for children that delivers thousands of hours of vetted children's programs to Internet-connected devices, such as smartphones, tablets, smart TVs, personal computers, Roku, Apple TV and many others. How, when and why…

Putting networks to use to help your business thrive

Kerry George of the Canadian Imperial Business Network on the kind of game-changing information you get when you make connections

Putting networks to use to help your business thriveKerry George is CEO at Canadian Imperial Business Network. What’s the Canadian Imperial Business Network and what does it do? George: The Canadian Imperial Business Network or CIBN is a business networking organization that brings business owners, entrepreneurs, and professionals together for networking and knowledge. Our mission is to help Canadian business owners to thrive.…

Improving the odds of athletic success

Ron Wuotila of RW Sport Performance Consulting talks about the importance of leadership, commitment to detail, discipline and belief

Improving the odds of athletic successRon Wuotila is president at RW Sport Performance Consulting. What is RW Sport Performance Consulting and what do you do? Wuotila: I help high-performance sport organizations, coaches and leaders get better. Much of my consulting work with organizations focuses on assessment and healthy reflection as a means to ensure that they have the right strategies,…